Not Accessible From Web Browser

1. Check 1 Are you using the latest OS and browser versions?

   Older browsers are not supported. Use the OS and browser listed below.

   • Configuration Changes / Display Printer Status Using Web Browser

   Microsoft Edge (Chromium), Google Chrome, and Mozilla Firefox will be updated automatically. Use the latest version of your browser.

2. Check 2 Check your TLS version.

   If your browser version is only TLS 1.0 or TLS 1.1, enable TLS 1.2.

   Alternatively, use Remote UI from another computer or smartphone to change the TLS minimum version setting of the printer to TLS 1.0 or TLS 1.1.

   If you change the TLS version to use Remote UI, it is recommended to change it back to TLS 1.2 for security reasons.

   Note

   • Unless notified otherwise by the network administrator, set maximum version to TLS1.3.

3. Check 3 Connect with Wireless Direct

   Connecting to the printer via Wireless Direct allows you to connect to the printer without using a router, and to use Remote UI without being affected by the network or server.

   Important

   • If you enable Wireless Direct while connected to an EAP router with IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise), the printer's Wi-Fi setting will be disabled and the printer disconnected from the wireless router. When using IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise), enable Administrator mode to disable Wireless Direct connection.

Note

• This web page contains information about several models. Depending on the specifications of the printer you are using, some of the features described (device functions, connection method, operating procedure and etc.) may not apply.

  For details about the functions of your printer, see Specifications.